Sukesh Kumaru

Active Member
Once the Item is Worked and Marked as Completed or Exception, the following steps can be taken:

Use the Get Report Data action to search for unworked items in the Work Queue with the same relationship tag as the item just worked.
 
Could you please give the in-detail of get report data action.
Business Object - Work Queues
Action - Get Report Data

Look at the inputs and outputs to this and related queue actions. You can generate report data about items that match specific criteria in one of your work queues.
 

Bhaskarr

New Member
Thanks, But while am using the this action am not able to get the exception item to my collection. Could you please tell me on this. In that action Include Completed parameter as I passed true, include Exception item and Treat attempts like separately parameter has give true.
 
Thanks, But while am using the this action am not able to get the exception item to my collection. Could you please tell me on this. In that action Include Completed parameter as I passed true, include Exception item and Treat attempts like separately parameter has give true.
Can you share a screenshot of the parameters you are using in the action? And the work queue you are using it with? Have you tried changing the input parameters?
 
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