Recent content by sgbreslin

  1. S

    Database Connection Issues

    Hi We upgraded to the 6.2.1 patch fix in August which seems to have resolved our db issues.
  2. S

    WorkQueue: Got Item Failure

    Thanks, opened support ticket earlier today.
  3. S

    WorkQueue: Got Item Failure

    As I say, this process has been running on a daily schedule with no issues up until last week after we upgraded BP to 6.2.1. Therefore, in that respect there is nothing wrong with the logic of the process and how it is built, otherwise we would have seen these issues from the moment we went...
  4. S

    WorkQueue: Got Item Failure

    Neither deferred or tag/status used for these particular items. So weird as worked fine on daily schedule until the last week when this has occurred randomly on 2 occasions.
  5. S

    WorkQueue: Got Item Failure

    Hi I have a process which has been running in a prod env now for 6mths, over the last week the bot has been adding items to the workqueue but when it gets to the stage 'Got Item' it returns a 'false' flag even though the item is clearly available in the work queue. This is only occurring...
  6. S

    Bot ignoring work queue item

    No tags for these work queue items
  7. S

    Bot ignoring work queue item

    Hi I have a number of bots in production and have noticed on 2 of the processes they have assigned IDs to work items and added them to work queue, but then at the 'Get Next Item' stage it doesn't pick the item up and moves to 'Got Item' returning a false, and ends the process. I can see all...
  8. S

    Login agent operation time out error

    I had thought it may be related to the BP version and the new patch release, we are hoping to get client to update to 6.2.1 version from next week. Hopefully someone on 6.2.1 can confirm if they have previously come across such issues and if they have been resolved since upgrading.
  9. S

    Login agent operation time out error

    I have a restart process which runs at end of each day (11 pm), but we only seem to get this issue occurring randomly, don't think it is good practise to restart machine after every logout throughout the day - although as a workaround it may be necessary. If this is a known issue in BP are you...
  10. S

    Login agent operation time out error

    We are facing similar issue with our bot, its scheduled to run 4 times a day, intermittently the login fails with error: TASK [ROBOTNAME] Login threw an exception. Timed out waiting for all sessions to start. Is this an issue with BP version 6.2 as this has started happening this week?
  11. S

    ExtensionHardening

    Thanks VJ, looks like we're going to go with switching this off at registry level.
  12. S

    ExtensionHardening

    I have no control over the type of file used, we simply download it from a webpage which has the files uploaded to it using xls file extension, when our process tries to download them and we're using excel 2016 this prob is encountered.
  13. S

    ExtensionHardening

    The file is downloaded directly from an internal website; after export of the doc and click on Open then the additional popup for the warning is displayed. After doing some searches the overriding opinion seems to be set a new security registry option within excel to disable, but this in...
  14. S

    ExtensionHardening

    Hi Has anyone come across file extension hardening problem in excel? Seems the only way to deal with it is to edit a registry subkey which I don't want to have to do. Is there any way to get BP to interact with the Microsoft Excel extension warning? This is the warning message displayed...
  15. S

    Database Connection Issues

    We have been experiencing similar issue with our production server. If we do a restart on the runtime resources they then show with the error: 'No connection could be made because the target machine actively refused it IP XXX.XXX.XX.XXX', the resource then continually tries to establish a...
Top