Service Now - ITASK spying

rahinik

Member
Hi ,

Actually blue prism is hanging while spying the elements inside ITASK in service now application.

Can anyone help on this?

It will be great:)

Thanks
Rahini K
 

Pete_L

Active Member
What spying mode are you using? If using UIA, try Active Accessibility. I realize that BP now recommends using UIA, but I don't like UIA because it requires too many attributes to make a reliable identification of a screen element, and it takes a lot of time for BP to evaluate all those attributes. In my opinion, AA is better.
 
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