servicedesk

Automation is not new to anyone. It is the foundation for any enterprise digitization. However, companies fail to establish a clear strategy for automation. They cannot define areas of automation and set priorities. They end up with islands of automation, automation using home-grown scripts or...

Our model is a unique combination of ServiceRize Bots and agents who efficiently manage critical daily IT operations in different areas like End User computing (EUC) / Servers / Network / Security management. With this creative combination, we are able to successfully reduce the IT Service cost...

Coronavirus is spreading rapidly worldwide and impacting many businesses. Most of the employee’s are working from home including support staff. Due to this situation ticket volume is increased so the workload of IT support staff is doubled. They need to provide good quality service to the...

Hi everyone, my problem is that i wanna make request from blue prism to get data from a ticketing system, i tried to do that with a vb.net code but unfortunately it doesn't work, also i try to do this with Webservices - REST BP object stage but it doesn't work, it show me an error of...

Register here Traditional approaches to IT service desk operations have reached their limit. The adoption of cognitive-enabled technologies is poised to radically change how we think about and deliver assistance and services to the consumers of corporate IT services. AutomationEdge chatbot...