Bot ignoring work queue item

sgbreslin

New Member
Hi

I have a number of bots in production and have noticed on 2 of the processes they have assigned IDs to work items and added them to work queue, but then at the 'Get Next Item' stage it doesn't pick the item up and moves to 'Got Item' returning a false, and ends the process.

I can see all items in log files have been allocated with an ID, but for some reason bot ignoring them in the workqueue.

Has anyone come across anything similar, or have an idea why this would occur? One of the processes has been running successfully for about 8 weeks - 4 times per day, so seems strange that this would suddenly occur.
 
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