UIPath Embarking on a Digital Upskilling Journey to Drive Change

susryanberger

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Amplified by the worldwide economic disruption caused by the 2019 novel coronavirus (COVID-19), automation is causing a tectonic shift in the workplace. Rather than seeing automation as a job destroyer, UiPath considers Robotic Process Automation (RPA) another democratizing technology:

"To us, it’s about making automation skills easily accessible for anyone to enhance their personal and professional lives. When automation skills are democratized, truly marvelous things occur. Yes, organizations are transformed, employees become happier, and companies can better compete in the ‘automation first’ era,” writes UiPath Product Marketing Manager Joe Edwards.

But is it that simple? Well, yes and no. UiPath has a vision of ‘a robot for every person.’ As part of that, we envision a modern workplace, where companies enable every employee to use, create, and benefit from automation. But to maximize the benefits of this democratization of automation, there are some human behavioral change that needs to happen.

The New York Times wrote recently, “Economists, business leaders and labor experts have warned for years that a coming wave of automation and digital technology would upend the work force, destroying some jobs while altering how and where work is done for nearly everyone. In the past four months, the coronavirus pandemic has transformed some of those predictions into reality.”

The article suggests the need for a large-scale and rapid reskilling of large segments of the workforce. In its 23rd annual CEO survey, PwC found that concerns about the availability of key skills are now one of the top issues facing CEOs today. Yet only 18% “of CEOs said they have made “significant progress” in “establishing an upskilling programme [sic] that develops a mix of soft, technical and digital skills.” Business imperatives are driving this demand for new skills, and particularly digital skills. But demand is also coming from many employees. These employees want to learn and use twenty-first century skills. They're gravitating towards companies that can offer them these opportunities.

PwC was ahead of this curve a few years ago when it looked to not just reskill but also upskill its entire 55,000-person United States (U.S.) workforce. PwC U.S. Chair Tim Ryan realized that they needed to be able to use technology to change how PwC employees worked and served their clients.

In a recent webinar, UiPath Vice President (VP) of Global Partners Doug Fowler talked to PwC Principal and ProEdge COO Darren Lee and PwC Workforce Strategy Principal Julia Lamm about this upskilling effort. They discussed how PwC committed a significant investment to transform itself and its people as part of their internal “Your Tomorrow” initiative.

Read the full article: https://www.uipath.com/blog/driving-change-embarking-on-digital-upskilling-journey
 
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