Issue with creating acct with Pearson Vue using BP Portal ID

[PraveenNair]

Hi Everyone,
I am new to BP. I took the foundation course and looking to give exam in the near future. So I went to create a account in Pearson Vue and used my credentials including BP Portal ID. But it says
"Are your details correct? We couldn't find a match in our system. Make changes and try again."

Has this ever happened to anyone? I created a helpdesk ticket with BP but haven't heard anything yet.
Any info regarding this will be appreciated.

Thank you.
praveen

 

[RDawson9]

Hi Praveen,

The details you provide to PV will need to match exactly what you have in the LMS section (where the self tests are) of BP.

Hope this helps
Rob

 

[anisjolly]

Marking as solved as duplicate thread. Issue confirmed as resolved in other thread.