Issue with outlook mail reading.

[udagarwal]

I am trying to read a mail containing a HTML table but while using the activity get mail message I am not getting any data and it says "Cannot decode the message"

 

[VJR]

Hi udagarwal,

See if the email is encrypted using any of the below options
- http://www.addintools.com/documents/outlook/where-encrypted.html
- https://support.office.com/en-us/ar...b-bf1a-4509-b296-802a39d801dc#ID0EABBAAA=2010 (Clickon the correct Office version tab)

 

[udagarwal]

I have checked and it is not encrypted and I am able to read other mails only a particular mail is giving error.

 

[VJR]

Is this email from a separate sender unlike the other emails? Sometimes the sender uses the email encryption Addin software while sending an email.

 

[udagarwal]

It is an auto generated email, cant tell much about it.