MS Outlook Email VBO - unable to get emails

#1
Hi all,

Just started using Blue Prism a few days back.

I am using the MS Outlook Email VBO to Get Received Items (Basic). However, I am unable to retrieve any emails as the Items collection is empty. I left all the inputs field blank and the outputs as the Items collection & Item Count.

I am currently on BP version 6.3. Is there any pre configuration that needs to be done before being able to retrieve outlook emails through the VBO?

Any help is appreciated thanks!
 

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#6
Hi R,
Provide input fields like Sender Name or Subject and check.

Thanks,
Mani.
Hi Mani,

I have tried filling up those fields with the accurate sender's name / email and subject but the collection retrieved is still empty.
Is there any configuration that needs to be done on outlook side?
I am able to send out emails successfully via the action "Send Email" though.

Thanks for your help!
 
#8
Hi Mani,

I have tried filling up those fields with the accurate sender's name / email and subject but the collection retrieved is still empty.
Is there any configuration that needs to be done on outlook side?
I am able to send out emails successfully via the action "Send Email" though.

Thanks for your help!
Can you please attach Your code?
 
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