Hi all,
We are facing this issue as well.
The biggest problem is that BP get's stuck in the navigate stage and doesn't move until someone manually clicks since BP is waiting for SAP server reply.
The solution arodriguezm is providing will probably work since I believe the main problem is that SAP is doing a query to a database that gets busy because the automations are faster than humans so the system is not optimized for it and the query fails.
But we can't decrease the performance so much because of an un-responsive SAP database.
We don't have BP 6 yet but I saw that there is a global timeout there for stages that are not responding. I did not try yet so I can't confirm that it works as I think it does. Are you guys using BP 6?
If someone has a solution will be much appreciate!
We are facing this issue as well.
The biggest problem is that BP get's stuck in the navigate stage and doesn't move until someone manually clicks since BP is waiting for SAP server reply.
Hi all, im facing the same issue, what i did to fix this by now (which i think is not a good solution) is that i put between each step of the automation either a read or a write or a press button a detach and an attach of the sap application, and a wait of 1 second between this 2 components. The reason for this is that i tested and find that when the process was not giving SAP too much instructions and commands this pop up never appeared.
BUT this is not the best solution of course, but you can give it a shot
Andres
The solution arodriguezm is providing will probably work since I believe the main problem is that SAP is doing a query to a database that gets busy because the automations are faster than humans so the system is not optimized for it and the query fails.
But we can't decrease the performance so much because of an un-responsive SAP database.
We don't have BP 6 yet but I saw that there is a global timeout there for stages that are not responding. I did not try yet so I can't confirm that it works as I think it does. Are you guys using BP 6?
If someone has a solution will be much appreciate!