Unable to run Blue Prism Server Service

RohitKhareBP

New Member
When I am trying to run the Blue Prism Server service, I am getting below error, can any one help in resolving this issue??
Steps I have taken
1. Open the Services from run (using Windows 10 OS)
2. Right click on Blue prism server service
3. Open the properties
4. Goto Log on tab
5. Selected this account option
6. Give the Windows account id(admin) and credentials
7. then Start the service


1525674759987.png
 
Hello,
If you want to run the Blue prism server, you need to execute it from the .exe file in the installed folder of Blue Prism. and there you will find a file named BPServer.exe thats how you start the server. You need to configure the Default Server, and try to keep the name as default or you will need to do further configurations.
Andres
 

kausalvikash

New Member
RPA Blue Prism tool complements IT solutions such as Business Process Management and front office productivity RPA tools. RPA Blue Prism is one of the emergent RPA tool which will help you in your professional as well as personal levels of learning to make you competitive and expert.
 
Hi guys, we face the same issue.
When I run BPServer.exe and click Start I see this...


Loading configuration...
Select configuration and click Start to continue
Connecting to database using connection 'BPDBConnection'...
Starting listener...
Using Transport mechanism - DotNetRemotingSecure
*Channel URI: tcp://xx.xxx.xx.xx:8199
Starting Scheduler...
Scheduler: Starting background thread scheduler : checking 900000ms back for missed schedules
Scheduler: [BT] Creating system thread : SchedulerThread_1
Server startup sequence complete.
Scheduler: [2018-06-21 05:47:41] : Starting
Scheduler: [2018-06-21 05:47:41] : Last activation time: 6/21/2018 5:32:41 AM; Next activation time 12/31/9999 11:59:59 PM
Scheduler: [2018-06-21 05:47:41] : Waiting forever

But when I check windows services I still see that the Blue Prism server service is not running. We also have a dedicated service account to run the service. The account is fine, not disabled, password isn't expired etc.

In the server event log I see:


Service cannot be started. BluePrism.BPCoreLib.InvalidStateException: Connection not valid: Server is unavailable
at BPServer.clsBPServer.Start(ServerConfig cfg)
at BPServer.ServerService.DoStart(String[] args)
at BPServer.ServerService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Hi,

I am getting the below "BPServer" connection error in machine 2.

Error: Could not connect to connection 'BP Server'
The caller was not authenticated by the service.

Please guide me to resolve this issue
 

Teemag

New Member
Hello,

I encountered an issue similar to this and I cant get it fixed.

When I start the bp server.exe, I get this

Loading configuration...
Select configuration and click Start to continue
Connecting to database using connection 'default'...
Starting listener...
Using Transport mechanism - WCFSOAPMessageWindows
...listening on http://0:8199/bpserver
Starting Scheduler...
Scheduler: Starting background thread scheduler : checking 900000ms back for missed schedules
Scheduler: [BT] Creating system thread : SchedulerThread_2
Data pipeline process disabled. Skipping...
Starting Work Queue Analysis process.
Server startup sequence complete.
Scheduler: Starting
Scheduler: Last activation time: 15/08/2019 5:40:19 PM; Next activation time 31/12/9999 11:59:59 PM
Scheduler: Waiting forever

In the server event log, I see this...

BPServer.ServerService
An error occurred while trying to start the server
BluePrism.BPCoreLib.InvalidStateException: Connection not valid: Could not determine the current database version. The database may be in the faulted state possibly due to a failed or timed out upgrade.
at BPServer.clsBPServer.Start(ServerConfig cfg)
at BPServer.ServerService.b(String[] c)
at BPServer.ServerService.OnStart(String[] args)

Kindly assist.
Thanks.
 

Felix Oehl

New Member
Hi guys, we face the same issue.
When I run BPServer.exe and click Start I see this...


Loading configuration...
Select configuration and click Start to continue
Connecting to database using connection 'BPDBConnection'...
Starting listener...
Using Transport mechanism - DotNetRemotingSecure
*Channel URI: tcp://xx.xxx.xx.xx:8199
Starting Scheduler...
Scheduler: Starting background thread scheduler : checking 900000ms back for missed schedules
Scheduler: [BT] Creating system thread : SchedulerThread_1
Server startup sequence complete.
Scheduler: [2018-06-21 05:47:41] : Starting
Scheduler: [2018-06-21 05:47:41] : Last activation time: 6/21/2018 5:32:41 AM; Next activation time 12/31/9999 11:59:59 PM
Scheduler: [2018-06-21 05:47:41] : Waiting forever

But when I check windows services I still see that the Blue Prism server service is not running. We also have a dedicated service account to run the service. The account is fine, not disabled, password isn't expired etc.

In the server event log I see:


Service cannot be started. BluePrism.BPCoreLib.InvalidStateException: Connection not valid: Server is unavailable
at BPServer.clsBPServer.Start(ServerConfig cfg)
at BPServer.ServerService.DoStart(String[] args)
at BPServer.ServerService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

The BPServer.exe tool allows you to configure and start the service for testing purposes, but starting the service in BPServer.exe will not start it in the services list of Computer Management. You have to set the service in Computer Management to start automatically or start it from Computer management manually. Either way you do it, it will not allow you to run the service if it is already running from the BPServer.exe tool.

So, use BPServer.exe to configure and test the service, then stop it in BPServer.exe and start it in Computer Management.
 

Harish Bojji

New Member
Hi,

I am getting the below "BPServer" connection error in machine 2.

Error: Could not connect to connection 'BP Server'
The caller was not authenticated by the service.

Please guide me to resolve this issue

can you please provide a solution for this error even I am facing this issue now.
thanks in advance.
 

Harish Bojji

New Member
I am getting the below error while trying to login in bp application.

Error: Could not connect to connection 'Prod'

The caller was not authenticated by the service.

Please guide me to resolve this issue.

thanks in advance.
Harish
 
Last edited:

KarolTheGuy

New Member
Hello,

I encountered an issue similar to this and I cant get it fixed.

When I start the bp server.exe, I get this

Loading configuration...
Select configuration and click Start to continue
Connecting to database using connection 'default'...
Starting listener...
Using Transport mechanism - WCFSOAPMessageWindows
...listening on http://0:8199/bpserver
Starting Scheduler...
Scheduler: Starting background thread scheduler : checking 900000ms back for missed schedules
Scheduler: [BT] Creating system thread : SchedulerThread_2
Data pipeline process disabled. Skipping...
Starting Work Queue Analysis process.
Server startup sequence complete.
Scheduler: Starting
Scheduler: Last activation time: 15/08/2019 5:40:19 PM; Next activation time 31/12/9999 11:59:59 PM
Scheduler: Waiting forever

In the server event log, I see this...

BPServer.ServerService
An error occurred while trying to start the server
BluePrism.BPCoreLib.InvalidStateException: Connection not valid: Could not determine the current database version. The database may be in the faulted state possibly due to a failed or timed out upgrade.
at BPServer.clsBPServer.Start(ServerConfig cfg)
at BPServer.ServerService.b(String[] c)
at BPServer.ServerService.OnStart(String[] args)

Kindly assist.
Thanks.

Did you ever resolve your issue with that specific error message "Could not determine the current database version." ?
 

edcashell

New Member
Sorry for responding to an old question but just in case anyone else has this "Could not determine the current database version." issue - I had it this morning and when i went in to SSMS i could connect but couldn't open the database manually, so restarted the SQL service on the server and then could start the BPserver service successfully.
 
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