ii. just an another approach
- Create a Collection with whatever fields you want related to the Workcase.
- Each time when you Mark the queue item as Completed, insert a row into this Collection with all the required details.
- At the end when all cases of the queue are finished processing then dump this Collection into an Excel in one go.
Extending VJR's 2nd reply: you could also write a single line into the excel sheet in case your script runs only 1-2 times a day and you'd like to check the Excel file e.g. monthly.
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