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Hello - I am having some problems with the Blue Prism interface and my Windows 10 laptop. Some of the screens are very small, other screens have graphics problems with buttons covered up, text not readable, etc. This URL describes the problem very well...

I am trying to figure out why my Blue Prism process is throwing an exception sometimes. It is always in the same location - one of my steps performs an "Activate Application" - this is a Win 32 application. I have launched Application Modeler and checked my spy definitions - they are working...

I am using REST web services with Blue Prism. So far, I can login (gives me a bear token) and call a GET service with no parameters. I am doing all of this with "Utility - HTTP" (the Webservice - REST VBO is too limited). I am now trying to call a GET web service that requires a parameter in...

I automated another program that outputs reports in Excel format - however, the Excel format it saves the files as is older. I have Blue Prism interact with the program and save it to an Azure share - the Excel files are then imported by another system process. The other system process is...

We are running Blue Prism 6.2 in a production environment. It has been in use for over 2 years. Our DBA informed me some of the audit tables are taking about 11 megabytes per row! He asked if there is a way we can purge the audit logs. I looked at Blue Prism's tools and can see the Audit...

I have had a Blue Prism running twice a day since February. It has login agent sign in, starts up the application that is automated, runs a report, saves the report to disk, etc. It has been very reliable until Tuesday of this week. It ran in them morning. However, that afternoon, it failed...

I have not used Blue Prism is several months, so it is possible I'm overlooking something. The application I'm trying to automate has a control that looks like a combo box. In the past, I have had to use surface automation to interact with it. When using other discovery methods, I have not...

Hello - I have a frustrating problem. I created a Blue Prism process over 6 months ago that was heavily used for some time, then we had to pause it as it completed its task. It was importing data from some software into a different version of the software (the software i'm automating does not...

We recently had to increase the resolution on our Blue Prism system. It was 1024x768 - but is now 1920x1080. The increase resolution was for a new automation we are running on the system. Long story short - an older job that runs daily is now failing. From the screen shot, I can see that the...

I have a process I'm developing that spends a lot of time searching a collection for results. The collection has about 120 items (string is the key I'm searching for). Based on my test results, the loop is spending anywhere from 5-7 seconds searching for a match. This is easily 90% of time...

The Win32 application I am automating sometimes has odd behavior. In my Blue Prism process, I am using exception handling to deal with the issues. When a problem is detected, normally just doing a retry on the same application works and is not a repeatable problem. The application is...

Hello friends - does anyone know if there is a way to visually see where Blue Prism is clicking? I've seen these done on Mac's before in presentations - the mouse clicks receive an animation and it is easy to see where a person clicks. I'm working on an application that has to use region mode...

We would like to create a survey/questionnaire to be used internally within our company about the suitability/risk level of using RPA in a process. Is anyone aware of any existing surveys that are being used to determine if a project is a good fit? Originally, we started off doing RPA on a few...

I have a web page that I need to drag a column up by about 30 pixels (guessing) and drop it. This is the control used by the web site to select a column in a report. I've spied the column name and can identify it with Application Modeler. I've added a Navigation stage to the object model (I'm...

I'm working on a solution that starts off with a Win32 app. It logs in to the Win32 program and enters a report name. Once this happens, Internet Explorer launches the web report. In my Blue Prism process, I have it start up the Win32 app, login. This part works fine. It selects the report...

I've recently ran into a very frustrating problem. I'm using Blue Prism 6.2 to create an automation solution. I'll notice the problem occurs after 5-10 minutes of working on my solution. It usually is noticed when I try to save my object/process in Blue Prism - when I got to type the...

I am using BP 6.2.1 and am wanting to implement web services and have a few questions/seeking advice. Here is a simple description of my environment: We currently have a single runtime license and it is currently only used less than an hour a day. Once I implement my new solution I've been...

Long back story shortened: we have been using login agent on our BP server for several months without incident. The active directory account's password expired - we reset this (and also completed a security request with our IT department so it does not expire in the future). After updating...

I am working with an obtuse Win32 client. It has what looks like a combo box, except its not. It actually has three different trees to display data. I currently have BP right clicking on the drop down menu and selecting a control to make the data look more like a combo box (otherwise, it has...

I've been having problems getting BP Scheduler to work. We are trying to use Login Agent on our RR system. What I'm seeing: -Scheduler fails to run the Login Agent Login process. It says bad username or credentials. (They are correct). I can either schedule this to happen in the future or...