Here a link to their API documentation for Madrid
https://docs.servicenow.com/bundle/madrid-application-development/page/build/applications/concept/api-rest.html
Google "service now API documentation" to find your specific SN version.
You may need to request SN Dev access from your...
We experience a lot of blue prism application freezing (which forces you to terminate) on 6.4. it's really bad some days, enough to make us consider downgrading. I was told 6.5 is coming soon but not that it would fix our issues.
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