Error Moving Email Between Inbox Folder And Subfolder


New Member

I have the following folder structure in my email mailbox

-> Robot Automation
-> Processing

When I try to move an email from the Robot Automation folder to the processing folder, this will work the first time. However, if I move the email back to the Robot Automation folder manually, and repeat the same test, but using the new entry id outputted from the time it worked, it will fail to move the email and show the following error: "Internal : Could not execute code stage because exception thrown by code stage: Your server administrator has limited the number of items you can open simultaneously. Try closing messages you have opened or removing attachments and images from unsent messages you are composing.".

Any advice on whether this is an Outlook issue or process design issue would be appreciated.

Thank you