Get exact full CC mail ids from received Outlook mail

Sridar

New Member
Hi.
I am trying to get exact full CC mail ids from the Input mail which Bot received. I am using Blue prism 6.6 version and customized Outlook VBO. Where i will get only "From" mail id not the CC mail ids.

Issue Scenario:
When a mail received in same domain (XYZ.com), outlook mailbox will only show the name of person (ABC) in mail instead of full mail id (abc@xyz.com).
I can get the CC person name with spying (all possible modes i can get person names only). But, when same name have multiple mail ids, Outlook will open Check names popup where we cant make Bot to select the correct mail id.
I tried by selecting first mail id. Which most of the time selects wrong mail id.
Example
My name : Sridar
Exact full mail id : Sridar@xyz.com
Other possible wrong ids.: Sridar_ram@xyz.com; sridar.swami@xyz.com; sridar.s@xyz.com.
I want output as Sridar@xyz.com not other mail ids.

i hope i have explained my issue clearly, and I am sorry, i cant put any screenshot of my process or steps as of now.

Thanks
 
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