Mapiex and Outlook


New Member
I am using Mapiex to read email from Outlook and its working fine but when i close the outlook its not updating/syncing the new emails and thus Mapiex is not able to read new emails. I thought of adding one extra step to my robot which will open the outlook and click on sync tab every time the robot runs but i am looking simple solution.
Not sure if its problem with Mapiex or outlook but i hope you guys have faced something like this or know any solution for this.



New Member
Hey there, you can solve this by switching off "cached exchange mode". It's not MapieX but a configuration on your machine. Once your datafile of the profile is online instead of cached, new emails will be loaded without syncing or opening the outlook app.

Go to control panel > search "Mail" > open email account or go to the profile your robot will read from > edit/change the email account > de-select the box "cached exchange mode" and apply.

Good luck!