Hi All,
In blueprism mapiex an ID will be generated after reading an email and bot will reply in the same thread using this ID to the sender.
I have some different scenario.
Actually user configured in his outlook client to receive all reply emails to a different email address. so if we receive an email from this user and we clicked on reply button in outlook, a different email address will appear in the TO field and the sender email address will not be there at all.
since bot uses the ID which generated automatically in Get Mail action, the reply is going to the actual sender rather than the email address he configured in his outlook.
Any suggestion on how to handle this scenario with blueprism?
i am using BP6.1 and using mapiex for email automation and i dont have an alternative as it is currently in production.
In blueprism mapiex an ID will be generated after reading an email and bot will reply in the same thread using this ID to the sender.
I have some different scenario.
Actually user configured in his outlook client to receive all reply emails to a different email address. so if we receive an email from this user and we clicked on reply button in outlook, a different email address will appear in the TO field and the sender email address will not be there at all.
since bot uses the ID which generated automatically in Get Mail action, the reply is going to the actual sender rather than the email address he configured in his outlook.
Any suggestion on how to handle this scenario with blueprism?
i am using BP6.1 and using mapiex for email automation and i dont have an alternative as it is currently in production.