RPC server exception

LearningRPA

New Member
Getting following error

The RPC server is unavailable. (Exception from HRESULT: 0x800706BA) in BP very randomly, any ideas on how to resolve this?
 

VJR

Well-Known Member
Staff member
Hi LearningRPA, the error doesn't seem to be coming directly from Blue Prism which you will see after doing a web search on the below error. Since it is also thrown outside of Blue Prism I suggest you to do the search and identify which resolution fits for the nature of your issue.

The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
 

raahul

New Member
Hi LearningRPA, the error doesn't seem to be coming directly from Blue Prism which you will see after doing a web search on the below error. Since it is also thrown outside of Blue Prism I suggest you to do the search and identify which resolution fits for the nature of your issue.

The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
What does "which resolution filts for the nature" ?
 

VJR

Well-Known Member
Staff member
What does "which resolution filts for the nature" ?
Here the term "resolution" is not the screen resolution. On the web search results, for the same error message there are multiple types of solutions depending on multiple scenarios. So it means applying a solution suitable for the scenario that the person is facing.
 

Gokul-Rpa

New Member
Hi All,

Bot throws below exception while running the excel macro. Can any one help me on this issue please!!

"
ERROR: Internal : Could not execute code stage because exception thrown by code stage: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)

"
 
As already mentioned by VJR, this issues can come from a lot of different reasons.

Here are a few fixes mentioned in a quick Google search;

"The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)" error may occurs.There can be a few reasons for this error:
  1. It was an issue with RPC ports, verify Firewall opened the full range and Try to run setup completed.
  2. The remote computer is blocked by the firewall.
    Solution: Open the Group Policy Object Editor snap-in (gpedit.msc) to edit the Group Policy object (GPO) that is used to manage Windows Firewall settings in your organization. Open Computer Configuration, open Administrative Templates, open Network, open Network Connections, open Windows Firewall, and then open either Domain Profile or Standard Profile, depending on which profile you want to configure. Enable the following exception: "Allow Remote Administration Exception" and "Allow File and Printer Sharing Exception".
  3. Host name or IP address is wrong or the remote computer is shutdown.
    Solution: Verify correct host name or IP address.
  4. The "TCP/IP NetBIOS Helper" service isn't running.
    Solution: Verity that "TCP/IP NetBIOS Helper" is running and set to auto start after restart.
  5. The "Remote Procedure Call (RPC)" service is not running on the remote computer.
    Solution: Verity that "Remote Procedure Call (RPC)" is running and set to auto start after restart and.
  6. The "Windows Management Instrumentation" service is not running on the remote computer.
    Solution: Verity that "Windows Management Instrumentation" is running and set to auto start after restart.
 

Gokul-Rpa

New Member
As already mentioned by VJR, this issues can come from a lot of different reasons.

Here are a few fixes mentioned in a quick Google search;

"The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)" error may occurs.There can be a few reasons for this error:
  1. It was an issue with RPC ports, verify Firewall opened the full range and Try to run setup completed.
  2. The remote computer is blocked by the firewall.
    Solution: Open the Group Policy Object Editor snap-in (gpedit.msc) to edit the Group Policy object (GPO) that is used to manage Windows Firewall settings in your organization. Open Computer Configuration, open Administrative Templates, open Network, open Network Connections, open Windows Firewall, and then open either Domain Profile or Standard Profile, depending on which profile you want to configure. Enable the following exception: "Allow Remote Administration Exception" and "Allow File and Printer Sharing Exception".
  3. Host name or IP address is wrong or the remote computer is shutdown.
    Solution: Verify correct host name or IP address.
  4. The "TCP/IP NetBIOS Helper" service isn't running.
    Solution: Verity that "TCP/IP NetBIOS Helper" is running and set to auto start after restart.
  5. The "Remote Procedure Call (RPC)" service is not running on the remote computer.
    Solution: Verity that "Remote Procedure Call (RPC)" is running and set to auto start after restart and.
  6. The "Windows Management Instrumentation" service is not running on the remote computer.
    Solution: Verity that "Windows Management Instrumentation" is running and set to auto start after restart.
Thank you so much robin.
 

kshitij

New Member
Has anyone solved this issue. It is definetely something Blueprism internal as a lot of other processes using the same resources are working. One thing I have noticed that this issue occurs when you are open an excel instance and the process goes into recover stage due to an exception. Usually resetting the process fixes it, but recently I am getting this error on the remote desktops.
 
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