Blue prism will not work on Service Now by spying. Some fields you can spy but 100% because Service Now provides a different package for RPA which is not free.
Below methods will work
1) use global send keys
2) through API(best option)
Hello Guys, None of the spy mode will work properly on Service Now due to security concerns. If you try so blue prism will crash and you need to close the applications. Only through global send keys you can work on...
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