Trouble spying .Net tables/lists from Address Book (Outlook)

cwill

New Member
I'm doing an automation that requires gathering some information from the Address Book in MS Outlook.

After doing a search, Blue prism correctly identifies the element in the first image as a list and I'm able to get the items/rows
View attachment spyingissue1.png

However, once I open a user's details and I try to spy (what seems to be) the exact same element type, I'm unable to get any text, tables, rows, or items from reading it. I've tried every spy mode except region mode. I've also tried toggling between the "Element Type" in application modeler. See the "Direct Reports" list in the second image. Sorry for all the blurring

View attachment spyingissue2.png

Has anyone else seen this issue in .Net applications? Any recommendations? I'm going to try Region Mode but, even if it works, I've been told that region mode should only be used as a last resort as it can be finicky. I'll update if I find anything as well.

Thank you!
C
 
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