HTML mode spying issue

[Aman jangid]

Hello,

I have been trying to spy elements using HTML mode But the element highlighted is below the actual position of the element. I have already set my IE zoom at 100% and my Window's text size also at 100%. Still facing the issue.
Attaching the screenshot of the same.
I am trying to spy the amount Tab.
Please help me on the same.

 

[Raju Neelapala]

Hello,

I have been trying to spy elements using HTML mode But the element highlighted is below the actual position of the element. I have already set my IE zoom at 100% and my Window's text size also at 100%. Still facing the issue.
Attaching the screenshot of the same.
I am trying to spy the amount Tab.
Please help me on the same.

Hi Aman,

IE zoom------100% (This is fine)

Kindly do below changes to your desktop display settings as below.
Process--- right click on desktop and click on display settings.

change the size of the text,apps,and other items---- 125%(Recommended)
Resolution ---------------------------------------------1920*1080(Recommended)
Orientation---------------------------------------------Landscape

Please do let me know if it works!!!!

Regards,
Raju.

 

[Aman jangid]

Hi Raju,

I have tried the above mentioned solution, but issue is still there.
Attaching the screenshots.

 

[sreejith]

Hi Raju,

I have tried the above mentioned solution, but issue is still there.
Attaching the screenshots.

Check this link. Might help you.
https://www.rpaforum.net/threads/issue-in-spying-modes.8727/

 

[Aman jangid]

Hello all,
After setting my text size to 100%(previously it was 125%) and resolution to 1920*1080, it is working fine for "Gmail".

But the problem is still there for the "XE currency converter". link "https://www.xe.com/currencyconverter/"

Can anybody try the same in their system?

 

[prasannakumar905]

I encountered the same problem, while im spying Facebook using HTML mode. Can anybody please help in resolving the issue !!