Problem with sending email - Mapiex - Failed to add To recipient

[lbethel]

I am receiving an error when attempting to send email. "Failure in Send Mail function of Blue Prism Extended MAPI Automation. Failed to add TO recipient: test1@test.com"

The email address appears to be in the correct format. Does anyone know what causes this error?

 

[vaibhavg]

I am receiving an error when attempting to send email. "Failure in Send Mail function of Blue Prism Extended MAPI Automation. Failed to add TO recipient: test1@test.com"

The email address appears to be in the correct format. Does anyone know what causes this error?

Opening Quote " must be in starting of the email if this is not typo in here.

 

[sanjal]

Hello ,

I am also facing similar issue.
currently using BP version 6.3 and Mapiex version MAPIEx 1.1.15 - send mail functionality suddenly giving me similar error.
Please refer attached screenshots and let me know if t is any solution here

 

[Niraj Shah]

Hi,
I'm trying to add multiple receipient retrieved through text file in stage [To Email Addresses]. The current value of [To Email Addresses] is like "abc@xyz.com";"123@xyz.com";"aa11@xyz.com". On running the process, the error is triggered as Failure in Send Mail function of Blue Prism Extended MAPI Automation. Failed to add CC recipient: "abc@xyz.com".
can anyone please guide how I can add multiple receipient through Data Item stage?


View attachment capture-20181011-162138.png

 

[sanjal]

Hi Niraj,

Correct Format for adding multiple recipients is:
"abc@xyz.com;pqr@xyz.com". i.e. all recipients list must be enclosed within Quotes .
if you are trying to use environment variable for TO List , then same pattern should be followed.

CC recipient is fine .

 

[Niraj Shah]

I tried the same : "abc@xyz.com;pqr@xyz.com". But I'm still getting the same error.

 

[geeda]

I tried the same : "abc@xyz.com;pqr@xyz.com". But I'm still getting the same error.

Try abc@xyz,pqr@xyz . You don't have to put " and ; (use , to separate the ID's). If you are using Environmental variables.

 

[Niraj Shah]

Try abc@xyz,pqr@xyz . You don't have to put " and ; (use , to separate the ID's). If you are using Environmental variables.

I'm not using environmental variables. I'm converting the collection result into data item and using that data item in 'To' field.
The data item result is now as abc@xyz.com;pqr@xyz.com;aa11@xyz.com and then in 'To' field =
""""&[To Email Addresses]&"""" -- so the final result of 'To' is = "abc@xyz.com;pqr@xyz.com;aa11@xyz.com"

 

[rahuly172]

Hi,
Kindly replace the Semi colons ";" by commas ",". I tried the same from environmental variables and same is working fine.
If you are retrieving from some Excel sheet and taking the values in a run time text variable, then first trim all the white spaces and then separate the emailid's by ", ". For Example: abc@gmail.com, xyz@gmail.com.
If further get any issues, kindly share the SS.

Thanks

 

[Niraj Shah]

I got the answer now. I should not use Quotes if I'm passing the 'To' value through data item. If we directly type the email addresses, the value should be entered with Quotes. Thank you Sanjan, geeda, rahuly172 for the guidance.

 

[rahuly172]

Hi Niraj,

Your Most Welcome.

Thanks,