Reading emails from a subfolder within a shared mailbox

[GatesV]

Good day BP Gurus,

Following another thread on this subject, I was able to modify the Internal_Get Items code in the Outlook VBO to read emails from a shared mailbox using this modification:

'Commented out this for use of shared Mailbox
'Dim folder = _nameSpace.GetDefaultFolder(Outlook_Folder_ID)

'Use for functional or shared Mailbox
Dim FMMail = "YOUR FM NAME"
Dim vRecipient = _nameSpace.CreateRecipient(FMMail)
Dim folder = _nameSpace.GetSharedDefaultFolder(vRecipient, Outlook_Folder_ID)

But I am not able to read emails from a SUBFOLDER within that shared mailbox. The problem is that all emails the process needs to interact with are within subfolders.

Is anyone of you able to guide me with this?

Thanks in advance!

 

[GatesV]

The issue was solved... Turning off Cached Exchange Mode in the Outlook settings fixed the issue.

 

[Cleidson]

Hello GatesV, do you can share your adjusted vbo please? i am trying to get emails from all shared accounts in my outlook, but no sucess

 

[GatesV]

Hi @Cleidson

Read the following post. All you need is in there.
https://www.rpaforum.net/threads/shared-mail-inbox-outlook.7536/

Just remember that you'll get better results turning off the Cached Exchange Mode in the Outlook settings.