My company got a Business Object for ServiceNow API and I would like to use that to open Incident ticket through BP.
One of the requirements is an unique ID is part of the ticket information, so I am using password-generator to add this information along with incident ticket detail in the collection.
I am able to run this process and create the first incident ticket, however it throws an error message when I loop this process for creating the second ticket.
The error message is like this:The "Unique ID" provided is not unique and was used in a previous webservice transaction.
I think I should be able to fix this issue If I know how to reset/revoke the ServiceNow API session.
Any idea?
One of the requirements is an unique ID is part of the ticket information, so I am using password-generator to add this information along with incident ticket detail in the collection.
I am able to run this process and create the first incident ticket, however it throws an error message when I loop this process for creating the second ticket.
The error message is like this:The "Unique ID" provided is not unique and was used in a previous webservice transaction.
I think I should be able to fix this issue If I know how to reset/revoke the ServiceNow API session.
Any idea?